DESIGNERS SHOULD LOOK AT THE REACTIONS OF PEOPLE, NOT JUST WHAT THEY SAY. IF YOU ASK ‘CAN YOU READ THIS?’ AND THEY SAY ‘YES’, BUT THEY ARE SQUINTING, THERE IS A PROBLEM
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Reading time: 3:30 min
DESIGNERS SHOULD LOOK AT THE REACTIONS OF PEOPLE, NOT JUST WHAT THEY SAY. IF YOU ASK ‘CAN YOU READ THIS?’ AND THEY SAY ‘YES’, BUT THEY ARE SQUINTING, THERE IS A PROBLEM
